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1 Message

Sat, Apr 11, 2020 2:07 AM

November 2019 Promotions

Hello, I'm wondering if it is possible to view Nov 2019 promotions? The agents are saying that the black friday promotion that we signed up with... a "free" note 10 with eligible trade in and port in.. would work. Well now 4 months later no bills credits have be applied and they are saying that promo never existed. Its strange that they can't see it on their system. It would be nice if some one had something to help.

Thank you



Community Support


168.5K Messages

1 y ago

Hey there @bpk23!


We want to help you with those promotional credits. If you're currently subscribed to an AT&T Unlimited Plan and your account is in good standing, we invite you to contact our online support team who will assist with your adjustments.


We hope this info helps.


Lar, AT&T Community Specialist

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