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No way to contact AT&T by email
I have questions regarding my account. I do not wish to call AT&T, and I don't feel like "chatting" with someone. I want to send AT&T an email message that says, "Here is my problem, can you help me out?" But there appears to be no way to do this. The "contact us" link ends up being a bit of a joke. I take it there is no way to send an email to anyone who will read it. Is this true?? If so, the business model needs to change. I am old, and I don't like having to "switch it up" by using "chat live" or "call us" options. I want to send an old-fashioned email.