No Response from AT&T

There is no  email to contact ATT.  

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@SMPZTCJ wrote:

I message ATT asking them for their email so I can send them an invoice concern which I outlined in a email along with some detail that was hard to really talk about over the phone.  The person on their chat gave me attcustomercare@att.com and I populate the "To" with this by copy/paste to ensure no incorrect add.  I have yet to receive a response from AT&T and its been six (6) days.

 

AT&T will you respond to my email?  At least that you are giving my invoice concerns some thought and you'll get back to me? My Account Number is [edited for privacy – please do not post personal information]

 

Thank you,

Sandra  

 

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I'm not sure why they gave you an email address, but that's not how we can contact AT&T. 

Why didn't you explain your concern to the rep you were chatting with? If you can type it in an email, you could type it in the chat, right?