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SissyB777's profile

1 Message

Friday, January 12th, 2024 4:23 AM

No numbers to show in text logs

I've texted my step daughter in Colorado and I've always been able to see her number in the text logs. Now all of a sudden her number and my other step daughter from Colorado number doesn't show up. We all have Android phones. Could she have done something to make her number disappear?

Accepted Solution

Official Solution

ACE - Sage

 • 

117.9K Messages

5 months ago

Yep, that's the way it's going to be.

Just like iMessage, Rich communication services (RCS) and Advanced Messaging use data, it's not SMS so it will not show in text logs.

Community Support

 • 

232.4K Messages

5 months ago

Hello there,

 

Thank you for reaching out to us. We understand your concern regarding the logs, let's get the help you need.

We would suggest you to check a page of our official website to check the usage/line number.

We hope this information was of help, please feel free to reach us if you have any other concerns.

Thank you for contacting AT&T Community & Forums,

Kevin, AT&T Community Specialist

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