New sign up verification problems
I have placed 3 separate orders in an attempt to transfer my service from Verizon and secure the $250 BYOD promotion. Each time my order is canceled about 24 hours after placing due to “identification verification”. No matter who I call or see in store, no one can connect me and honor your $250 gift card promotion. Is this online promotion a scam? Why can’t you verify my identify with my social security number and credit check? Why do you just cancel the order without explanation and why can’t any of your customer service representives honor your promotion?