Need your help to file a Consumer/Fraud Billing Complaint on AT&T
I am a AT&T customer from last5 THREE years.
1. I entered into ATT contract with iPhone 4S and now it is contract Free.
2. I purchased addon SIM for my spouse and using with BASIC phone on March 13 2013 ( 2 Yrs Contract )
3. I purchased addon SIM & iPhone 5 for my friend and now it is moved to my Friend's billing cycle.
So totally I was having 3 lines on my account and one got transfered to my friend.
When I requested for termination of my addon line, ATT customer service agent told; I was signed for SAMSUNG (Samsung SGH-i717) smartphone; which I never ever took from AT&T.
Now AT&T asking me to pay early termination fee for Samsung SGH-i717, which I never owned.
Please help me, what should I do now?
[Edited subject line to comply with Guidelines - removed chat log which contained full names and other unique information]