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pradeepm's profile

3 Messages

Tuesday, November 14th, 2023 2:19 AM

Need Bill receipt for the recharge Transaction

I would like to get the Bill receipt for the recharge Transaction on my number ( Edited as per the community guidelines ). 

Accepted Solution

ACE - Expert

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31.8K Messages

4 months ago

@pradeepm 

You need to contact your Mexican provider. This is service for the United States which cannot use international numbers (from Mexico or elsewhere).

I think this is what you're looking for: https://www.att.com.mx/ 

(edited)

Accepted Solution

ACE - Sage

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116K Messages

4 months ago

@pradeepm 

    Prepaid does not provide receipts.  You have to print information directly from your prepaid account .   You should be able to print your refill history and any other account usage information directly from your prepaid account online..

Prepaid service is cheap because it does not provide any paperwork of any sort.

ACE - Expert

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31.8K Messages

4 months ago

AT&T will only have receipts for the American phone numbers they provide.

This is a public forum so your phone number is now available to all the scammers of the world.

(edited)

Community Support

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229.7K Messages

4 months ago

Hello @pradeepm,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

3 Messages

4 months ago

Thanks for advising that this is a public Forum which i'm not aware of. 

3 Messages

4 months ago

@ATTHelp : Could you help me on getting the payment receipt for my recharge transaction made on my Mexico number. 

ACE - Expert

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31.8K Messages

4 months ago

@formerlyknownas 

Is it the same for the Mexican provider do you know? The OP clarified it is a Mexico number, even had the +52 country code but edited out as they listed the entire number.

ACE - Sage

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116K Messages

4 months ago

@Juniper  ATT.Mx prepaid is the same as USA.   Can’t speak for the other carriers in Mexico.  Verizon, prepaid and T-Mobile prepaid, in the USA of course operate the same way as AT&T prepaid. No paper bill or statement.   No mail.  

ACE - Expert

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31.8K Messages

4 months ago

@formerlyknownas 

Good to know. Thanks!

Community Support

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229.7K Messages

4 months ago

Hey @pradeepm, we understand the concern and let's get you the help that you require.

 

Thank you for your response @formerlyknownas, like ACE mentioned! AT&T prepaid refill card does not provide any receipt. If you wish to see the previous refills done on your prepaid number, we recommend you please log in to your AT&T prepaid account, and you will be able to see and download your past refill card details made on your prepaid number.

 

For more information on how to check your AT&T Prepaid usage: ⁠to view your current and past AT&T Prepaid talk, text, and data usage details.

 

Please feel free to reach us back, if you have any further questions.

 

Thank you for contacting AT&T Community & Forums,

Scarlett, AT&T Community Specialist

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