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Fri, Jul 31, 2020 10:47 PM

My canceled account paid me

I canceled my July wireless plan through customer service center. 


However, today At&t paid me my canceled wireless plan.

I want to get a refund. 


Do you guys know how to get a refund?


Brand User

Community Support


134.1K Messages

2 months ago

Hi @tylee7528


Thank you for reaching out to us. We'll be happy to assist you. 


Could you please elaborate what you mean? Are you saying that you were charged for service? Did you have postpaid or prepaid service? With more details, we'll be able to proceed.


Darais, AT&T Community Specialist

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