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my bill

And again my bill is higher than its suppose to be. I'm not goin to pay it. It suppose to be 185 is what the lady told me when I changed my plan to the 30g plan. I'm Goin to not be a customer if you can't get your stuff straight. I WILL NOT PAY ANOTHER BILL OVER 200 DOLLARS. AND FOR THE AUTO PAY, IT CAN'T BE ON THE 12TH. IT NEEDS TO BE ON THE 14TH OF EVERY MONTH. AND AGAIN. I'M NOT GOIN TO PAY IT IF IT'S NOT TO 185 LIKE IT'S SUPPOSE TO BE. PLEASE EMAIL OR TEXT ME BACK. I AM SICK TO DEATH OF HAVING TO TALK TO ATT EVERY FREAKING MONTH.

Responses

ATTDmitriyCM

Former Community Manager

•

10.4K Messages

9 years ago

Hello @jayminter

I'm very sorry for any confusion. We'll be happy to help you with your plan. How many lines do you have? Are there new phones purchased with a 2 year contract or AT&T Next? What kind(s) of phone?

30GB plan breaks up like this:

$130.00 /mo.

+

Device access charge

each Wearable Access Charge $10.00/mo.

each Smart Locator, Automotive Access Charge $10.00/mo.

each tablet, camera, game device Access Charge $10.00/mo.

each basic phone Access Charge $15.00/mo.

each Wireless Home Phone
Access Charge $20.00/mo.

each label.planslist.devicetype.default $20.00/mo.

each Internet device Access Charge $20.00/mo.

each Wireless Home Phone Internet $30.00/mo.

each smartphone* Access Charge $40.00/mo.

+Taxed and Fees.

You bill due date can be changes by customer care, but please keep in mind that it can cause some proration on your following bill.

Please let us now if you have any other questions.

Thanks,

Dmitriy

0

jayminter

my bill

ATTDmitriyCM

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