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1 Message

Sat, Jun 1, 2019 5:08 PM

my account is past due

My account is past due and I don't want to transfer billing or give my online account info either. (username and password)


How can someone else pay for me?


Can they walk into an att store to pay it?

Can they call?


What information will they need? 


Accepted Solution

Official Solution

Brand User

Community Support


127.4K Messages

a year ago

Hello @sw248909,


We can definitely answer that question for you. In order for someone else to have the ability to make payments for your wireless account at a retail AT&T store, you will need to follow these steps to Add a retail authorized user. Any retail authorized users that you add to your account can manage your account at an AT&T store. Once they have been added as a retail authorized user, they can visit any of our authorized payment locations to Pay your bill in person. Please let us know if you have any further questions or concerns.


Sean, AT&T Community Specialist

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New Member


8 Messages

12 days ago

I paid the 25% of past due today 

is that going to forgive my rest past due

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