Mobile Share Value Plans Questions and Discussion

I am ready to go somewhere else also, I had two smartphone lines and one flip phone line and was talked into giving up the flip phone for a smartphone with a two year agreement. The ATT employee told me $145.00 a month for up to 4 smartphone lines and thats all I would have to pay. I asked her three times and she promised thats it.  WHAT A BIG FAT LIE. I figured what the hey so I let my son get a smartphone giving us the 4 she told me we were allowed and my bill would be $145. I was thinking this is great what ATT is doing. Well my bill is now $242.00 a month. $100 dollars more than she promised me. I called in and they told me on the phone oh well I should read all the fine print. She said you didn't really think you were getting those $700 dollar phones for $199 now did you. We have to charge you $40 dollars a month for those two years so we get our money back, nothings free. I said then why the heck should I sign a two year contract if I gotta pay for the stupid phone full price anyway. She said it sucks but thats how ATT is doing their customers now. Its wrong, its so wrong.

@cornettrc - The community is glad to assist you in whatever we can, however. However, how long has it been since the upgrade? Has it been more than 14 days? You can return the devices if you wish and your upgrade eligibility would be restored. Keep in mind that all carriers are doing this in one way or another, especially Verizon and T-Mobile. Changing carriers would mean new phones usually and thus the same problem. 😛