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Tutor

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9 Messages

Sat, Sep 28, 2019 9:16 PM

Making Extra Payment Each Month Against Balnace on Specific Phones on My Plan

I want to start paying down the Installments on phones om my plan. How can I direct that the extra payments be applied to the Installment balance of specific phones each month?

Responses

Accepted Solution

Official Solution

MicCheck

ACE - Expert

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8.7K Messages

5 months ago

@PopPopDap12, that’s not possible. You can pay off in full, but not just pay extra. Put the extra payment into a savings account and make a little interest until you have enough to pay off the installments. 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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34.3K Messages

5 months ago

This is a customer to customer forum, not customer support. The reply came from another customer and the person who accepted the solution is also another customer but the answer is correct. You can’t pay extra to pay off a Next plan. Your only option is to pay off completely and yes, you can pay it off at anytime. You do so online, not with your regular bill.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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9 Messages

5 months ago

That is disappointing! Is this response from AT&T?

 

If this is factual can I pay off the installment on a specific phone in any given monthly cycle?

Tutor

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9 Messages

5 months ago

Curious as to who is the person who accepted the Solution to something I raised?

Tutor

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9 Messages

5 months ago

Thank You!