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jahall05's profile

Tutor

 • 

9 Messages

Tue, Mar 29, 2016 11:46 PM

Make additional payments on NEXT installment plan?

My question is simple, yet there seems to be many answers out there...

 

Can I make additional payments specifically towards my phone's installment plan? 

 

I have gotten a couple different answers:

1. Flat out no and a couple hints saying it is coming soon

2. Yes, but you have to do it with a representative that knows how to apply the payments properly and in person

3. The store payment kiosks can apply payments specifically to equipment installment plans

 

Which is correct?

David606

Employee

 • 

3.5K Messages

6 y ago

No you can't.

 

You can only pay it off completely.

ACE - Sage

 • 

90.4K Messages

6 y ago

None of the above.

 

Your only option is to pay when upgrading and trading in, or pay off in full.

Either can be fine at any time.

There has been no rumor about making extra phone payments part of the agreement.

Payment to upgrade must be done at time of upgrade, online or in store.

pay off can be done anytime, online or in store.

 

I have yet to see a kiosk that was a genuine ATT store and never do business with them.

 

 

Tutor

 • 

9 Messages

6 y ago

When I say payment kiosk I mean:

 

the machine inside of a corporate ATT store where you can pay your bill on. Not like the "authorized retailers" inside of a mall.

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