Switched from my mobile carrier that I have been with for many years to att last week! The salesman was new, but very accommodating! I had spoken with several agents on the computer prior to going to the store. I knew that as a teacher and a graduate student I would likely have discounts coming my way. I purchased two iphones. I gave my school name(i was still wearing my name tag) and info *which does show on my account. I have a message stating I will recieve 17 percent off and waved activation fees... but that's all I got. My bill is extremely high, there's no discount and each phone has an additional 30 dollar activation fees. Is there any one who can help me here or do I need to go to the store and get rude for being lied to?
. Bottom line: stick to what you say you'll do. I get that a sale is important, but it should never prohibit honesty!