Need help understanding your bill?
faithndee's profile

Contributor

 • 

2 Messages

Friday, August 31st, 2018 12:01 AM

Late payment?

Okay, so I'm going through a lot right now, husband just got a new job and we are getting things back on track. I paid half of my bill last night and I scheduled a late payment through ATT website, but I am afraid that I won't be able to pay until tuesday, which is two days after the date that I had arranged, due to being the weekend I don't get paid and monday is labor day.. I have only been late once before, and had to pay the fee for suspention. I tried calling reps but they said that it shows the same date on theirs and that they cannot do anything. How long do you think it will be before they shut off my service? Will they still allow me to pay off the rest?

ACE - Expert

 • 

64.7K Messages

6 years ago

I do not know how quickly they will suspend service if you miss the arrangement date. Since you set your payment arrangement on a Sunday and this Monday is s a holiday, you might be ok but have you tried editing the late payment arrangement to see if you can change the date?

Contributor

 • 

2 Messages

6 years ago

Yeah, I have tried to edit it but the latest it allows me is the second of
next month. I tried calling and they told me they have the same cut off
date. I really don't know what to do at this point. I am hoping they will
give me a bit of grace with it being holiday and all..
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.