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15.2K Messages

Thu, Aug 17, 2017 4:10 PM

Late Payment Arrangements - How To Set It Up!

Need extra time to make a payment? Not to worry, with the myATT app, you have the ability to schedule a late payment and setup a new payment method!


Setting Up A Late Payment/ Splitting Your Payment

  1. Go to Make a payment arrangement to see your available payment options.
  2. Pick the date you want to schedule your payment. Heads up: Not all dates are available and late fees* may apply.
  3. Select your payment method and follow the prompts.
  4. Review the payment details and select Submit.

Importanat Payment Arrangement Info

If you don’t see any available payment dates after your due date in the calendar, then you aren’t eligible to schedule a payment arrangement. Also, your payment history may affect the payment methods you can use. Keep in mind that:

  • When making a payment arrangement, you commit to pay with the selected payment method on the chosen date.
  • Payments start to process at 12 a.m. ET on the scheduled payment date. 
  • Payment arrangements, or payments scheduled to post after your original bill due date, can’t be changed or canceled. 
  • If you use AutoPay, be sure to pause it for the current month. AutoPay will resume the next bill period.

Potential fees

  • Late fees apply if you pay your bill after the due date.
  • We charge a convenience fee if you call or chat with us to make or schedule a payment arrangement.
  • You'll owe a reconnection fee if you don’t pay by the date you agreed to and we suspend your service.

Hope this help!

 

ChrisZ, AT&T Community Specialist 

 

 

 

 

AT&T Customer Care

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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4 Attachments

ACE - Sage

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90.3K Messages

2 y ago

Read the thread on att forum!  

New Member

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1 Message

1 y ago

Att does not work with people who need a little time past their short payment arrangement period. The last phone company  was with always gave me the time I needed. Life happens sometimes and people are struggling. Have compassion large corporations gosh!!

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