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Late Payment and Suspension
Yesterday I paid a whopping $570.00 cell phone bill. Today I get a text message that my bill is past due and to avoid service interruption I must pay immediately. I call at&t. I try to set up a payment arrangement for Monday (bill came out on the 14th she told me) it would be 12 days late. I've recently made payment arrangements due to my checking account getting hacked. And trying to pay all my bills while my bank and in dispute the charges. I had an NSF.. but it was paid as well. Now they tell me due to payment history there is no set suspension date nor can they make an arrangements. Why is there no help out there? Do large companies really believe it take 20-30 days to recoup from banking scams and hacks? We do have hard ships. I've been dealing with this the last two months and still not ahead. My post is not that I think At&t isn't trying to help.. they have indeed been understanding In the past. I've paid what I need to pay. I'm Asking only for a few more days to clear the account totally to be 100 % up yo date. By the 24th! My new bill won't hit until.dec 14th!. Any suggestions or help?