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Need help understanding your bill?

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1 Message

Wednesday, January 12th, 2022 5:00 AM

Late fees...?

My bill is due on January 14th. I don't think I can make a payment this week but when I get paid next Tuesday, January 18th at 6:30PM central time I can pay the full bill. I was wondering how much the late fees would be and if my service would be suspended until then, because I don't have WiFi or a place to get WiFi so if I don't have phone data I don't think I'll be able to make the payment.

Accepted Solution

Official Solution

ACE - Sage


118.2K Messages

2 years ago

Late Arrangements should be made in your myadt account in the billing section. They must be done before your due date. You should turn off auto-pay so the payment is not taken on Friday anyway. 

Late fee on cell accounts is $7

ACE - Expert


24.8K Messages

2 years ago

Call Billing and see if you can make arrangements. That can't be done here as this is a public customer to customer forum only.

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