iPhone 7 $650 missing trade in credit
I participated in the iPhone 7 trade in promo in September on 2 of my lines. I have all my paperwork from in ATT store where they kept my iPhone 6's and did the trade in using the FALL2016TRADE promo code. The credits are still not showing on my bill. Is there a phone number for this program? The online chat agent says I need to go back to the store which we all know is a 30 minute wait and they will just direct me to an 800#. Any suggestions?