iPhone 6 Preorder Screw Up and Payment Posting Timeframe
I don't even know where to begin. I am on the Next plan and I wasn't eligible for an upgrade unless I paid my account up to 12 months (I've only had the next plan for 6 months). So I made a payment online 9/12 and received a confirmation email and text. I went into the store on 9/13 to pre order and low and behold I can't. Four days later and six calls later I find out that my payment hasn't posted yet even though my bank has processed and posted the transaction and ATT can see the payment posting on their end on 9/15 but it hasn't been processed? Odd considering they can see the payment. I was told to wait another day to see if my payment will post so on 9/17 and 9/18 I check my account and the payment I made a week ago still has not reflected on my account. So guess what I can't do? I can't place a pre order or any order until they post and reflect the payment I made on my account. To say I am royally frustrated is an understatement. I guess my question is at this point, how long does it take to post payments to accounts and what would be the time frame to receive an iPhone 6 plus since I am past the pre ordering stage?