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wonivrt's profile

New Member

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3 Messages

Friday, June 9th, 2023 2:10 AM

International Phone Usage

Hi,

I just came to Korea and I plan on staying here until September 6, 2023. I don’t know what to do with my current plans and I’m concerned about any additional charges or the automatic charge for my regular phone bill, which I won’t be needing because this phone can’t get calls or use LTE data for three whole months. I tried to get online help my signing in, but it kept saying I needed a verification code. I cannot get a code because text messages aren’t coming through. I have already waited several minutes. I also cannot call customer service because international calls don’t work. Please help me with my situation. 

ACE - Expert

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64.7K Messages

1 year ago

Do you have prepaid or postpaid service? If you have postpaid service, you should be able to roam. However, prepaid service does not roam in Korea.

New Member

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3 Messages

1 year ago

I have prepaid. Is there anything I can do to get roaming, or any way to contact an agent?

Former Employee

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32.9K Messages

1 year ago

No prepaid doesn’t roam there 

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