Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help understanding your bill?
KeepPortlandWeird's profile

New Member

 • 

3 Messages

Wednesday, March 22nd, 2023 9:07 PM

I'm prepaid and need a bill to open a Venmo account

I'm prepaid with AT&T. To open a Venmo account, Venmo needs me to confirm my phone number by showing them a phone bill that has my name, date and phone number.  But prepaid doesn't have a bill! The closest I could find is Account Info, which shows the phone number and payment due date, but doesn't have my name.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

63.9K Messages

2 months ago

Like you said, prepaid doesn’t have a bill. You’ll need to ask Venmo if there is anything else they will accept.

New Member

 • 

3 Messages

2 months ago

I found out that they will accept something that shows my name and phone number. But the Account Info page only shows my phone number, not name. Could AT&T provide something that shows both my name and phone number?

MicCheck

ACE - Expert

 • 

13.2K Messages

2 months ago

No. Prepaid isn't tied to you; you can give all fake information and no one would know. 

What are you trying to do with Venmo that's requiring this? Why can't they verify your phone number by sending a text?

New Member

 • 

3 Messages

2 months ago

MicCheck, I did verify my number with a text, but they then said that the number is registered to someone else's Venmo account. Venmo wanted to do an additional 2-factor authorization by email, using the other person's email address.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.