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New Member

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1 Message

Tue, Jun 2, 2020 12:39 AM

I’m having a nightmare of an experience with my bill and I’m desperate to get out of it as soon as possible if it can’t get resolved

I am having a nightmare of a problem with my bill I need someone who can fix this call me. I was definitely lied to and ripped off. As I stated several times since then I have the salesman I’d of the guy I spoke to and I also know that if u listened to the recorded conversations u will see I am not making this up. I need to be contacted, preferably by phone ASAP as if not I will be researching anything I can do to get out of it. I have been with at$t for about 12-13 years. This is a nightmare. About 20 hours spent on hold and on the phone with this company and I need resolution (edited per community guidelines), rich (edited per community guidelines), plz contact on the number I have provided.

Responses

Lockdowncraziness

Employee

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253 Messages

a month ago

This is a customer to customer forum. No one has access to your account and no one will call you. This is not AT&T Customer Service.

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______

While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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