If there was any doubt why I moved from AT&T after 16 years
So I moved my family plan to Verizon. I ported 1 line on Nov 22, 2 lines on Dec 1st and the last one, I did not get to activating until Dec 3rd. AT&T billing cycle closes Dec 2nd.
So for 1 day, that I never actually used the service, I was billed $270. Another entire month.
The Billing supervisor refused to credit or pro-rate this extra month... just repeating that because it was the 3rd and not the 2nd, they are charging me for the whole month and because I am closing the account, they do no pro-rate the last month.
That's pretty low guys! I probably spent $70,000 with you over the years but you just can't resist the one more chance to sqeeze another $270 out.
As a result, I cancelled my last outstanding AT&T service, my Business U-Verse phone and TV service.
There was a chance that I may have come back one day but you've destroyed any chance of that. This final experience reaffirmed the fact that I never want to do business with this company, in any capacity, ever again.
Thanks for the memories AT&T!