I was scammed
I saw AT&T still had their "any year any condition" deal going on with Samsung and I decided walk into an AT&T store to trade in an old Galaxy S3 for $800 credits which went great. I decided to use the credits to get an S22 and I was told by the manager there was a promotion going on where I can get the Galaxy Buds 2 for only $15 with my S22. So I agreed to the deal and ended paying tax for the S22 + $15.
However, my father eventually saw on his account statement that he was being charged $12 monthly for those earbuds. He called customer service about this and was told that such promotion didn't exist. We then went into the store and talked with the manager again, in which he told us the credits would apply to the earbuds but I already paid $15 upfront!? We wanted to return the earbuds but those $15 would go in as a restock fee meaning I can't get my money back. Both customer service and the manager we spoke to told us that they cannot do anything about this.
I understand $15 isn't much but this whole situation could have been avoided if we were not lied with a fake promotion.. Anyways we are now switching to T-Mobile.