I was quoted and agreed to one price - my first bill is much more.
Yes, I have my original order summary, It says what I am getting, what i paid at time of order and what I will pay monthly.
It all seems pretty clear, but now my bill is allot more. I have called and talked to a CSR, and even a MGR. Neither will say that my receipt is wrong, but they say my bill WILL BE more than the amount quoted on my order summary. No explanation is given as to why. I would not have chosen ATT if I had known the TRUE cost of the service.
I think this is illegal, a receipt for an order is a binding agreement in my state. I am just lucky I was smart enough to print it out as I cannot find it on ATT website now.
Has anyone else had a similar problem.? What are the none lawyer options?
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