I never received credit for my trade in. It's been nearly a year. What can I do?
I'm still paying monthly installments for a phone, but I traded in a phone for supposedly $800 in credits. But it still only says "started". I did a chat session with somone at att and they confirmed the trade in was received and that they finished the evaluation. But I have yet to receive any credit for the trade in. I can't get my trade in back. This seems like the biggest scam.my trade in was December 5, 2022...