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1 Message

Tue, Nov 6, 2018 4:19 PM

i can't pay my bill

right now i have no money to pay my att-uverse bill soon it will be turned off. my fault


Accepted Solution

Official Solution

Brand User

Community Support


127.7K Messages

2 years ago

Hi @floyd1234,


Thanks for posting your payment  concerns. You can set a payment arrangement if you qualify on your online account. Please follow the steps below either from your online account or smartphone.


Using your tablet or PC

Follow these steps for each AT&T service to make a late payment:

  1. Select myAT&T at the top of the page. If prompted, log in. Don't have a myAT&T login? Register today!
  2. Hover over Billing, Usage, Payments at the top of the page, and then select Make a Payment.
    • If you manage multiple bills, select the account for which you're making a late payment.
    • If you want to split the amount due into two payments with different dates, amounts, and/or payment methods, select Split this Payment.
  3. Enter the Amount of your payment(s).
  4. Select the calendar icon, next to the Payment Date field, and choose a date. Available dates are based on your eligibility.
  5. Select a Payment Method
    If you select Other, you're committing to paying online, at a payment location, by phone, on or before the date you selected.
  6. Enter your payment information, then select Next.
  7. Review your payment details, then select Submit to complete your scheduled late payment.

Using your smartphone

We make it easy to make a late payment. Just follow these steps for each AT&T service to make a late payment via checking/savings account or debit/credit card:

  1. Log in to your account using the myAT&T app1 or from our mobile site ( Find out how to get the myAT&T app.
  2. If you have multiple accounts linked to your AT&T Access ID, select the appropriate Wireless account.
  3. Select the menu
  4. Select Billing & payments, and then select the Make payment
  5. Select a Payment date. Available dates are based on your eligibility.
  6. Select a payment method and enter your payment information if necessary. If you're using the myAT&T app1 for iOS or Android, you can select Scan to automatically input your checking account information from a check.
  7. Select Continue.
  8. Review the Terms and Conditions, and then select Submit

    Thank you for reaching out to AT&T's Community and Forums Team.

    Lafayette, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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