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hotfix1010's profile

New Member

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1 Message

Tuesday, July 11th, 2023 2:26 AM

I cannot afford to pay bill due to new disability

I had a life changing event and that caused me to go on disability. I cannot afford my usual bill and do not know what to do. I am on a contract until 2025. Can I get some feedback on what to do and who to talk to? My service was/is suspended. 

ACE - Expert

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22.7K Messages

5 months ago

You should call Billing BEFORE your bill is due and see if you can works something out with them. If your service is now suspended due to non-payment then you need to pay the balance off before service can be restored. 

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