Military Appreciation: Exclusive savings for military, veterans, and their families!
Help for account, billing & more

New Member


1 Message

Tue, Jan 18, 2022 3:29 AM

I can not get ahold of small business customer service

I’m trying to get ahold of small business customer service for mobile phones. I call the 1-800-331-0500 number and it’s for consumer customer service. Then when I tell them who I need to talk to, they transfer me to the wrong department. 8/8 times I’ve called. I need to talk to someone about a $300 charge that showed up on my bill that is wrong. 

ACE - Sage


96.4K Messages


The 1.800.331.0500 number is correct.  Business support is available from 8 a.m. to 7 p.m. Central Time


Community Support


189.5K Messages


Hello there @Moocow870, we want to help. Let's meet in a Direct Message to get you over to our business team. Please check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums.)


Samantha, AT&T Community Specialist



Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.