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HarengaWoltrkr's profile

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4 Messages

Wednesday, February 8th, 2023 9:29 AM

I attempted to modify a scheduled online payment by splitting it

the payment between two saved payment methods. I adjusted the amount for one method and kept the original date, then selected the "split payment" option and entered the information for the second payment method, including the amount and date. However, I keep receiving an error message stating that a payment is already scheduled for that date and to choose a different date. I cannot select another date as it would result in a loss of service. Can you provide guidance on how to resolve this issue? Thank you.

Community Support


7K Messages

2 months ago

Hi HarengaWoltrkr, we can assist you with your inquiry about your payment arrangement.


When it comes to a payment arrangement, two different payment methods can't be used for the same date. However, we can check to see what other options are available to you.


We'll send you a Direct Message to get started. Look for the chat icon in the upper right corner of the page.


Aminah, AT&T Community Specialist

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