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Contributor
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1 Message
How do I receive a copy of my final bill?
How do I receive a copy of my final bill? I just finished my service with AT&T and switched to T-mobile. I elected to be paper-free so I would only ever get my bill in an E-mail. Now that I have switched my phone to T-mobile though, I can't log in to my account and I haven't received the Bill like I should have. I better not get some collectors agency calling me. I need to pay this bill so I need to receive a copy of it. Can you help me with this.
Responses
Accepted Solution
Busternutt
Professor
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3.2K Messages
4 years ago
Even though you were on paperless billing, the final bill will be mailed to you.
"Customers helping customers; not always successfully"
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Priscilla94
Contributor
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2 Messages
3 years ago
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grandmapat
Tutor
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9 Messages
2 years ago
I have not received a final bill and cannot get to my account online! I have spent hours chatting online, talking to reps...I even went into an AT&T store!!!
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MicCheck
ACE - Expert
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8.7K Messages
2 years ago
How long has it been since you canceled service? The final bill is printed at the beginning of the next bill cycle, just like a regular bill.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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grandmapat
Tutor
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9 Messages
2 years ago
It's been 2 billing periods since we cancelled...we have NOT received a final bill!
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grandmapat
Tutor
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9 Messages
2 years ago
We switched from Directv to Spectrum
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grandmapat
Tutor
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9 Messages
2 years ago
2 different people...2 different situations
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grandmapat
Tutor
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9 Messages
2 years ago
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sandblaster
ACE - Expert
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35.5K Messages
2 years ago
@grandmapat You are in the wrong forum. This is the cell phone forum. You might want to try the Directv forum but you may not have a final bill if your last bill was paid.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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MicCheck
ACE - Expert
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8.7K Messages
2 years ago
@grandmapat, call customer service and ask if you have an outstanding balance. If so, ask if they will reprint your final bill and mail it to you.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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grandmapat
Tutor
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9 Messages
2 years ago
Already did! They say they mailed me AND emailed me an itemized copy! NEVER GOT EITHER ONE!!!
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