How do I "Now, save up to $10 per phone line, per month on the AT&T Unlimited EliteSM plan".

Why do you think your signature discount does not include that discount? Unlimited plans haven’t allowed corporate discounts until now. This is new so it’s not surprising some reps don’t know about it yet. Do you actually have the unlimited elite plan? If so and if your account has the discount code, you should automatically get the discount.

I can not find anywhere that shows the discount is valid for my account.

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When speaking with at&t, they cannot confirm, and in some cases deny that my account is eligible.

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I have not moved to the elite plan as without the additional savings it is more expensive than my current plan. I do not wish to pay them more money just to see if my plan gets a discount.

We’ll, not sure what to tell you. You either have the signature discount code on your account or you don’t. The discount for that plan is new. If you switch to that plan and you have the discount code applied to your account, you should get the discount. Good luck finding someone who can verify that, though. Even if someone says you will get the discount, you won’t really know until you switch to that plan and find out.

I have enrolled in the signature plan already.

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A business should be able to verify their offerings. The fact that it is new is not an excuse for no one at the company knowing what's going on.

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"Even if someone says you will get the discount, you won’t really know until you switch to that plan and find out."

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In my experience with at&t's system, there are most definitely defined terms for these discounts. It is not a checkbox that says "Randomly apply discount".

@scottrbenson with outsourced customer service reps @sandblaster is right tho.

You still should be able to log in to ATT.com and see if the discount works or not without changing plans. I just did this and its the same price as my plan now BUT I have to use auto pay which the wife does not do. I get the military discount.