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cgerber1's profile

New Member

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1 Message

Monday, March 13th, 2023 4:03 PM

How can I receive paper copies of my usage?

I lost my usage access when we opened new account under my husbands name. I would like to receive paper copies of previous text and call usage.

Accepted Solution

Official Solution

Community Support

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225.1K Messages

9 months ago

We're here to assist you with downloading your text and call usage cgerber1.

 

We know the importance of being able to keep track of your text and call usage. You can download your text and call usage by following the steps below:

  1. Sign in then go to Usage, .
  2. Select the bill period you want to view or download.
  3. Choose your service type:
    • Wireless-only service: Look in Usage by number section, find the device you want to manage, and select View more usage details and options. Choose See data, text, and talk logs.
  4. Select Download, then CSV or Excel. (Don’t see these options? Use the forward arrows to get to the last page. Once you see all your records, you can download them.)

Let us know if you have any additional questions. Thank you for reaching out to AT&T Community Forums.

 

Marilyn, AT&T Community Specialist

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