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Wednesday, November 8th, 2023 1:33 PM

How can I get access to my old phone records? (3 years ago?)

I'm trying to access my phone records from three years ago, the app is only letting me go back sixteen months how can I get the older records? 

Accepted Solution

ACE - Expert

 • 

27.7K Messages

5 months ago

Call CS to request copies of bills older than 16 months.  There is a $5 for each one.

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