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Horrible customer service
This is an temporary number that i got during thanks giving- this temporary number is ported to my permanent number of (Phone number hidden)). Because of incorrect porting att didn't give BOGO deal(Temp number: (Phone number hidden) //Permanent Number: (Phone number hidden)). After one year without any resolution att closed the case.
To process BOGO offer both the purchase should be made within 14 days. Let me check and see if there is update on it. I will also check for the purchase receipt information.
I see that the phone purchased on the line ending with 2937 is 11/28/2018 and phone purchased on the line ending with 8662 was on 12/23/2018