For the latest on our response to Coronavirus (COVID-19), click here.
horrible and lied customer services
I went to AT&T retail store to upgrade my device
sales person offer me a promotion if I get another device and cost more then $700 I will get $700 off .
so I want to be clear I said if I get XS I will pay $900 for first one and get $700 off for second one .so I have to pay $300 .
sales person said you will pay $10 each month for 24 months .
after first month I see my bill no credit . I called AT&T and tell representative my situation.
lie #2 representative said no you have to do payment for 3 month and following next 3 month you will get credit for first 3 month
I wait until 4 month still everything s same .I called again I spoke to manager on phone .she said you have to stop by to store and talk to the
manager .I went and they said there s no promotion at the time you were here .
ending up paying 2 device full price $1800
I am think now to switch over to T-Mobil or Verizon