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Sat, Mar 14, 2015 3:12 PM
6 y ago
I’d be happy to help with your question!
The late fee that is applied is a set $5 charge. This is detailed on every bill. There is not a set timeframe before service will be suspended after the due date. It may occur at any time after the account becomes past due.
If you are unable to make a payment by the due date, you may wish to make use of our Payment Arrangement options. Click here for more information regarding payment arrangements!
I hope this helps!
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