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Wed, May 6, 2020 10:51 PM

Help with special need for our Daughter.

My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.

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Official Solution

Moderator

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1.2K Messages

3 years ago

Hi @Bill78,

We want to help our customers traveling in Guam, including military personnel, stay connected during this challenging time. On April 8, we waived Guam-based international roaming charges for AT&T Mobility accounts through April 30 and retroactively to April 1.

We have extended the waiver period to May 31. As a result, all calls placed by our customers to or from Guam will not incur international charges from April 1 through May 31.

More information can be found on: https://about.att.com/pages/COVID-19.html#consumers

Thanks!

The AT&T Community Team

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