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Borto01's profile

Contributor

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1 Message

Saturday, August 11th, 2018 6:45 PM

Help! Received a text message for a "THANK YOU" FROM AT&T FOR A $49.99 MOBILE PURCHASE I DIDNT MAKE!

I just received a text message from AT&T saying thank you for my purchase of $49. 99 and it's an official message from AT&T. It's for a mobile purchase- and I HAVE NO IDEA WHAT IT IS in regards to...

...how do I dispute this?? PLEASE HELP!!! 

Thank you,

Dan

ATTHelp

Community Support

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207.5K Messages

4 years ago

Hello @Borto01.

 

We’d be happy to look into your account to see where that charge originated. We’re sending you a private message (PM) to get your details. Please check your forums private messages by clicking the envelope in the top right section of this page, or click Forums Inbox. Locate the PM from ATTCares and reply to the message with the requested account details.

 

If you are worried that your account may have had fraudulent activity, we recommend changing the passwords associated with your phone and AT&T account. You can find out more about security on our website.

 

Dawn, AT&T Community Specialist

Contributor

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3 Messages

4 years ago

reporting Aminah, Rury, and Dee. Dee for prank calling me and all for incompetence, lack of professionalism, racism and rudeness.

Contributor

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3 Messages

4 years ago

sorry wrong person

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