Pre-order the new Google Pixel 7, Google Pixel 7 Pro and new Google Pixel Watch - Online Now!
Help for account, billing & more
Borto01's profile

Contributor

 • 

1 Message

Sat, Aug 11, 2018 6:45 PM

Help! Received a text message for a "THANK YOU" FROM AT&T FOR A $49.99 MOBILE PURCHASE I DIDNT MAKE!

I just received a text message from AT&T saying thank you for my purchase of $49. 99 and it's an official message from AT&T. It's for a mobile purchase- and I HAVE NO IDEA WHAT IT IS in regards to...

...how do I dispute this?? PLEASE HELP!!! 

Thank you,

Dan

ATTHelp

Community Support

 • 

200.7K Messages

4年前

Hello @Borto01.

 

We’d be happy to look into your account to see where that charge originated. We’re sending you a private message (PM) to get your details. Please check your forums private messages by clicking the envelope in the top right section of this page, or click Forums Inbox. Locate the PM from ATTCares and reply to the message with the requested account details.

 

If you are worried that your account may have had fraudulent activity, we recommend changing the passwords associated with your phone and AT&T account. You can find out more about security on our website.

 

Dawn, AT&T Community Specialist

Contributor

 • 

3 Messages

4年前

reporting Aminah, Rury, and Dee. Dee for prank calling me and all for incompetence, lack of professionalism, racism and rudeness.

Contributor

 • 

3 Messages

4年前

sorry wrong person

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.