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Sat, Jul 4, 2020 8:03 PM

Have ATT Prepaid - Charges being billed tomorrow (7/5/2020) $20 higher than normal

Have ATT Prepaid - Charges being billed tomorrow (7/5/2020) $20 higher than normal. Trying to talk with a human being at ATT. 611 from my phone right? Just an endless loop of crap.


If I'm on ATT Prepaid, how do I talk to a person to find out why my I'm being charged $20 more on 7/5/2020 that I normally am charged? No overages, didn't change a thing, didn't add anything.


Really frustrated, thank you for your help,







ACE - Expert


45.9K Messages

6 months ago

You just keep calling until you reach an agent. Sounds like you may have lost the autopay discount. Did your autopay fail?

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