
Contributor
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4 Messages
Gophone: really bad experience today! ATT please HELP!
Today I got a message that my Gophone did not renew.
On Saturday I got a text saying that I was all set because I had AutoPay
Yesterday I did not get anything.
Today I got a text saying that my plan did not renew.
I logged in and:
- enabled AutoPay again, just in case
- did an extra payment of $45 (+ $2.54 the extra fees)
Then checked my credit card logs and noticed a $42.26 charge (still pending) on 09/29.
davide.rossetti
Contributor
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4 Messages
5 years ago
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davide.rossetti
Contributor
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4 Messages
5 years ago
And 611 customer service was useless in my case.
I had to reach through Facebook which sounds absurd to me.
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