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1 Message

Thu, Jul 9, 2020 4:44 PM

Gift Card & Phone Credit

How long did it take to get your promised gift card and phone trade-in credit? I am now in my 3rd month and haven't received anything for either.


Community Support


176K Messages

1 y ago

Hello, @tnelson3891,


Thank you for reaching out. Have you put in for the gift card at the AT&T Rewards Center yet? If you don't have the claim number to use through the preceding link, you can enter your account number and zip code.


Have a great week.


James, AT&T Community Specialist

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