Free phone promotion NOT ENTIRELY TRUE
1/9/2018 I bought my Note S8 and the promotion is to get S8 free phone, until March 2019, I transferred my 2 lines to my name from my other family member's account and the AT&T agent at the store DID NOT fully check the $25 off promotion of the free phone because I have to have direct TV which my family had. Now I am very upset about the service and paid $25 from 5/2019 till phone paid off resulting more than $300. I am 65 years old, low income and I think I get abuse by the lack of taken care and fully help for an elderly person.
I hope that your company can reply my problem and find a solution for me.