Free phone from AT&T
Last December I went to a AT&T store to get a battery for a old apple phone which was going to cost me $50 to $60. I was told they were offering a couple of free phones if I add another line. So I did that. I was told that the charge for phone would show on my bill but that I would be getting a credit for the monthly phone charge after a few billing cycle. I am still fighting with AT&T and will be filing a complaint as I have documentation to show that it was a free phone. All they have done is credit me $7.00 but the monthly charge on my phone is $12.50. You think I was asking for a million dollars. All I want was to see the credit on my phone bill every month. I have been with AT%T for over 20 years and customer service has suffered in the last 2 years. As anyone else had this problem.