Kimberlymoses49's profile

New Member

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3 Messages

Thu, Mar 10, 2022 3:29 PM

Fraud

I'm being billed for an account I never made

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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59.9K Messages

7 m مضت

You need to contact ATT’s Global Fraud Management team:

https://www.att.com/support/article/wireless/KM1159583/

New Member

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3 Messages

7 m مضت

I have tried numerous times since October 2021 and not once have I been able to talk with anyone

ATTHelp

Community Support

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200.4K Messages

7 m مضت

Let's get you directed to the appropriate support so you can report this fraudulent account, !

 

As our ACE mentioned, you'll want to contact our Global Fraud Management Team at 877.844.5584. Give them a call as soon as possible so they can start their investigation. We hope this gets resolved to put your mind at ease!

 

Thank you for visiting the AT&T Community!

 

Jonye, AT&T Community Specialist

New Member

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5 Messages

2 m مضت

Same here!! I was even sent to c collection for unpaid bills.

New Member

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5 Messages

2 m مضت

I have spoken to everyone. I have no idea how I wound up listed as an account holder with unpaid bills, since I have never had an ATT account. I have filed with everyone for fraud from police to the FTC. They sent me to collection but admitted the account in question did not have any of my personal information on it. So how did they get to me???? The result  of all my emails and calls has been they took my address and are sending me mail as an account member, so now they actually have my contact information on that account! This is total incompetence  and as far as I am concerned fraud on their part. I am planning on hiring a lawyer and will have to take them to court.

New Member

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5 Messages

2 m مضت

That will get you nowhere. I have spoken to AT5T countless times and the rest has been that they took my actual personal info, which they never even had, and added it to the fraudulent account. Impossible company. Glad I do not use them.

New Member

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5 Messages

2 m مضت

Amazing that the same thing happened to you and me, and who knows how many others. This means it's coming from AT&T itself. This needs an investigation.

New Member

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2 Messages

1 دقيقة مضت

I was told that I needed to fill out a form. Where can I get a form to fill out to report fraud on my account?

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