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Contributor
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1 Message
fraud
i found a collections bill from you guys but i have not once recieved a bill from you and my ex stole all my information to open an account with you & i did not agree to opening three lines with you guys. and was wondering if you guys can do anything to help me so i don't need to pay or bring down the amount i owe because i did not agree to this.
Responses
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
5 years ago
Hi @millie808!
The Global Fraud Management Organization will be able to help you with any fraud/identity theft issues you’re experiencing. Please reach out to them here:
https://www.att.com/esupport/article.html#!/wireless/KM1159583
Thanks,
Charise
AT&T Customer Care
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SherryS
Contributor
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1 Message
4 years ago
Hi! Sir or madam, Someone stole the numbers to debit card. They made a purchase to you for 101.94. I would love this money refunded to my account. My name is Sherry ***. My cell number is ***. Please get back to me as soon as possible Thank you, Sincerely, Sherry ***
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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lizdance40
ACE - Sage
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76.9K Messages
4 years ago
You need to contact your bank and the police.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Egbs7930
Contributor
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1 Message
4 years ago
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lizdance40
ACE - Sage
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76.9K Messages
4 years ago
@Egbs7930
it sounds like someone spoofed your number. It happens, it isn't legal, there is nothing that can be done because the spoofer moves on quickly.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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