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Contributor
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1 Message
fraud
i found a collections bill from you guys but i have not once recieved a bill from you and my ex stole all my information to open an account with you & i did not agree to opening three lines with you guys. and was wondering if you guys can do anything to help me so i don't need to pay or bring down the amount i owe because i did not agree to this.
Responses
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
4 years ago
Hi @millie808!
The Global Fraud Management Organization will be able to help you with any fraud/identity theft issues you’re experiencing. Please reach out to them here:
https://www.att.com/esupport/article.html#!/wireless/KM1159583
Thanks,
Charise
AT&T Customer Care
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SherryS
Contributor
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1 Message
4 years ago
Hi! Sir or madam, Someone stole the numbers to debit card. They made a purchase to you for 101.94. I would love this money refunded to my account. My name is Sherry ***. My cell number is ***. Please get back to me as soon as possible Thank you, Sincerely, Sherry ***
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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lizdance40
ACE - Sage
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71.9K Messages
4 years ago
You need to contact your bank and the police.
🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Egbs7930
Contributor
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1 Message
4 years ago
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lizdance40
ACE - Sage
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71.9K Messages
4 years ago
@Egbs7930
it sounds like someone spoofed your number. It happens, it isn't legal, there is nothing that can be done because the spoofer moves on quickly.
🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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