Fraud Dept Unreachable
I submitted a fraud ticket when 2 new lines appeared on my account. They replied by email a few days later saying they weren't fraudulent. Customer service told me they obviously were. When I tried calling the number in the reaponse email, it just played a recording telling me to submit an inquiry. So, I have no idea where to go from here.
I would like to know why there are 2 unauthorized new lines on my account and who on earth is using them. And why am I paying for it? Seems to me and customer service this is pretty evidently fraud...