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Thu, Sep 13, 2018 11:20 PM

First responders discount

I would like to know why the discount I was offered int the store on 8/7 isn’t being applied to my bill fully. There seems to be some confusion at AT&T about the discount. I should be receiving a 25% discount to my plan and eclair line of service. As of my second bill I have only received the discount on the plan. When will it be applied to each line also and will I get reimbursed for the charges on previous bills like I was told. 

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8.7K Messages

2 years ago


@Ragu62 wrote:

I would like to know why the discount I was offered int the store on 8/7 isn’t being applied to my bill fully. There seems to be some confusion at AT&T about the discount. I should be receiving a 25% discount to my plan and eclair line of service. As of my second bill I have only received the discount on the plan. When will it be applied to each line also and will I get reimbursed for the charges on previous bills like I was told. 


This discount only applies to the plan, the line charges. 

 

https://www.att.com/offers/firstresponders.html

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