Fee increases and plan changes without notice or approval
Am I the only one who has been getting zapped by AT&T?
My July/2018 bill showed that AT&T had suddenly upped my plan to the next higher level, increasing my monthly bill by almost $7. Unbelievable! Shouldn't I have a say in what plan I want?
It took a few calls to get it straightened out (refunded and changed back). At first, they only refunded the $5 plan increase but, NOT the increase in fees/taxes caused by the change in plans.
Then I noticed that the "Administrative" fees were increased in April/2018 (from $0.76 to $1.26), OVER 66%, WHOA !!
AND, increased AGAIN in July/2018 ((from $1.26 to $1.99), Nearly 60%. WHAT is going on?!!
Anyone else seeing such fine, above board, service?